The Sarkinen Plumbing mission follows a strict set of standards, in which we strive to be the best in customer service, customer satisfaction, business profitability and employee happiness.

Sarkinen Plumbing’s Code of Ethics:

• WE WILL SERVE our customers in a way which upholds integrity, objectivity, and competence.
• WE WILL DELIVER
• WE WILL PERFORM our work in a way which meets or exceeds all technical codes.
• WE WILL EXLORE each customer’s situation in order to understand the issues at hand, and to be able to formulate technical recommendations to provide solutions to the customer.
• WE WILL RESPECT the property and homes of our customers by leaving them as clean as we found them.

• WE REGARD our employee’s feelings and satisfaction as it is important to provide superior customer service and company profitability.
• WE WILL ASSIGN technical and support personnel to jobs which are in accordance with their knowledge and expertise.
• WE WILL FOSTER high performance standards by supplying our employees with an on-going basis training program.

• WE WILL PERFORM work based on our qualifications, experience, and technical competence.
• WE WILL MAKE superior service the mission of the jobs that we perform. This means that we will handle callbacks in a way which cause the minimum amount of inconvenience to our customers.
• WE WILL STAND behind the work that we perform for our customers.
• WE WILL NOT perform services that abide by terms and conditions that might cause damage to the reputation and integrity of our profession.
• WE WILL always follow the Golden Rule in all that we do.
• WE WILL NOT deceptively advertise our services.
• WE WILL MAINTAIN a professional attitude and behavior towards our customers, contractors, employees, suppliers and the public.

• WE WILL AGREE with our customers in advance on the basis of our fees. Our fees will reflect the high quality services that we deliver.
• WE WILL MAKE it imperative to maintain a profitable business.
• WE WILL BE MINDFUL of the ethical profit and value received by our customers.

• WE WILL BE GOOD citizens of the corporate world.
• WE WILL PROTECT our communities by sharing knowledge of new developments with the communities that we serve.
• WE WILL REPORT any violation of this Code of Ethics.

We’re conveniently located in Vancouver at 9502 NE 72nd Avenue and proudly serve all of Clark County, Washington and Portland, Oregon.